Simplisafe review product family

Simplisafe Review: Simply Safe Security?

In Home Security, Home Security System Reviews, Reviews by Jody0 Comments

How many of you would sign up for a 3 year relationship with a blind date?

Not a chance, right!?!

That’s exactly what many home security companies try to talk you into.

We’ll show you a solid alternative in Simplisafe and discuss the pros and cons in detail based on hands-on experience.

Our Simplisafe Review: The Bottom Line

Product: Simplisafe Economy Package
Price: $260
Rating: 4/5

Reviewed by: Jody on


The Simplisafe security system (site) was one of the pioneers that answered the desire for more autonomy installing security systems. You buy and own the system that you need outright, it arrives in a box ready to go, and you just stick the sensors where you want them. Then, you pay them to monitor the system each month with no long-term commitment.

Since it’s been around for a while, the installation and monitoring process and software are mature, though it can be dated when it comes to smart phone access (requires the most expensive monitoring plan). And, some complain that the aesthetic of the sensors is dated as well.

But, there is no arguing that the system is affordable, flexible, and does the job of adding situational awareness to your home.

Ready to pick one up? Let your friends know!

Sold? Stay in touch and get a Simplisafe discount!

If you’re looking for more detail, here’s what we’ll cover:


Simply Safe Security! Clever, right?

SimpliSafe has done something that few professionally-monitored security companies would even dare to do: cut up the 24 to 36 month contract. The company has changed the way many people look at security systems. The proprietary system must be paid for up-front, unlike traditional systems. The cost benefit, however, is tremendous. With quality equipment and customer service, they are looking to change the industry for the better.

The Good

There are several ways the Simplisafe stands out.  Let’s take a few to go through each of them.

No Contract!

Most security companies are eager to offer you free equipment and installation as long as you sign on the dotted line.

What’s the commitment?

The dotted line usually demands a 24 to 36-month commitment, enough time for your padded monthly fees to pay for the upfront cost of the system and/or installation that you got at a reduced rate (or free).

And just to make sure the company makes out in the black, there’s little or no room to exit the contract without paying outrageous fees. These companies need the commitment from you in order to ensure a profit after sourcing and installing the equipment. SimpliSafe, however, does business a little differently.

What’s the catch?

All equipment from SimpliSafe is paid for up-front. You buy the entire system out of pocket. The good news is: the equipment isn’t costly.

As a benefit of owning the equipment from day 1, you are not locked into a contract. You also enjoy much lower monthly monitoring fees compared to other security companies. The standard monitoring is $15 per month, and the interactive monitoring will cost you $25 per month. Compare that to at least $40 (plus installation fee and early termination fees) with the other guys.

This will give you an idea of what the various levels of monitoring give you:

Packages: Basic Alert Interactive
Features
  • Professional monitoring
  • Cellular connectivity
  • +SMS and email alerts
  • Secret alerts that just notify you
  • Manage the system from the web
Cost $15 / month $20 / month $25 / month

Pro Tip:

  1. Jump over to our security system comparison page to look at costs for other systems.
  2. Use our cost calculator to see how much installation, equipment, and fees cost over the lifetime of the systems you’re considering.
  3. Make an informed decision based on the features offered. No pressure.  😀

Broad Range of Sensors and Accessories

Simplisafe home security product family

SimpliSafe has what you need in an alarm system:

They also offer some devices you might not find elsewhere:

  • water (flood) detectors
  • freeze sensors
  • keychain remotes
  • smoke detectors
  • carbon monoxide sensors

If you need a REALLY LOUD siren, they also have an optional device that can be mounted either inside or outside – great for alerting your neighborhood.

You can see how they stack up to other systems on our security system sensor comparison page.

DIY Installations

Everything is wireless (check out the pros and cons of that here), and most things can be mounted with only a strip of 3M adhesive tape. Most are powered by lithium ion batteries, with the exception of the wireless keypad which takes standard AA batteries.

Since everything is wireless, self-installation is a breeze. Simply stick the 3M tape on and press it against the wall.

If (when!) you move, peel the 3M tape off and use new tape in your new home.

You get to choose what your home needs when you order your system. SimpliSafe recommends one entry sensor for each ground-floor door and window, supplemented with glass-break and motion detectors in rooms where someone might gain unauthorized entry. You’re also not limited to one keypad – you can have as many as you need. One for the front door, one for the back door, and one for the garage – or what ever makes sense for your home.

Here’s a video from Simplisafe to give you an idea of how simple the installation can be:

The brains of the system are not inside the keypad, they are inside the base station, which is the only device that requires a power outlet connection.

When SimpliSafe says that everything is wireless, they mean it. Even the base station communicates with the dispatch center wirelessly. It uses cell phone towers, so no land-line phone or internet service is needed. However, land-line and internet connections may be used as a backup connection for areas with little or no cell phone reception.

Because the equipment is purchased up-front and there is no contract, you can even get the security system without the professional monitoring. This can save you $15 per month if you only want an audible alarm.

Gravy

What are those “nice to have” features you get with a mature product?

This isn’t some half-baked crowdfunded prototype, so you expect some extras!

The system does come with a few other perks:

You can set up a “duress PIN” that, when entered, disarms your system and indicates to the monitoring center that you need police dispatched immediately without calling you to confirm. This can be useful if someone forces their way into your home and make you “disarm” your system.

You can also set up secret alerts with sensors to keep track of doors, cabinets, and areas without triggering your alarm. These can be used, perhaps, to tell if your teenagers are sneaking into your secret stash while you’re away.

If someone breaks in and hears the keypad beeping and smashes it, the dispatch center will still be notified of the alarm, because the brain of the system is located elsewhere, in the base station – which can be hidden from sight and has no lights or noise until the siren is activated.  That way, anyone unfamiliar with your home wouldn’t be able to circumvent the system.  Even if they had done previous research on the Simplisafe security system, they would still need to locate the base station before the alarm goes off.

The Not-So-Good

No security system is absolutely perfect, nor should any security system claim to be. There are a few things that SimpliSafe is lacking.

No Video

You won’t find any option for video recording or monitoring.

Some people may see this as a negative, but you may want to set up your own camera system anyway, using the products of your choice. Video cameras and recording devices are much harder to manufacture than simple sensors. It’s possible the company has not focused on cameras for just that reason. They might not have as many different sensors if they had to build and test video surveillance products as well.

User Interface

Also, the online web panel won’t win any awards, but it gets the job done.

Simplisafe Monitoring Interface

Simplisafe Monitoring Interface

If you subscribe to the $35/month Interactive Monitoring plan, you can configure, arm, and disarm your system anywhere you have an internet connection. Configuration of the system without the Interactive Monitoring plan requires a program to be run from the included USB keychain and then plugged into the top of the base station to download the settings.  Ughh!

Simplisafe Dashboard

Simplisafe Dashboard

Configuring Simplisafe alarm system sensors and settings

Configuring alarm system sensors and settings

Managing sensors in Simplisafes web interface

Managing sensors

Proprietary Protocols

SimpliSafe devices can’t be used with any other system. And likewise, you can’t use other Z-wave, Zigbee, or Insteon products with Simplisafe.

They must be purchased from SimpliSafe and are only compatible with a SimpliSafe base station. If you don’t already have a security system, this shouldn’t be a big deal. But if you already have a security system, you will have to start over with all new equipment.

The Bottom Line

All in all, SimpliSafe (link to Amazon) is a great monitored security system, especially for the price.  It made our list of the cheapest monitored home security systems.

With the higher initial cost but low monthly monitoring fee, the system could easily become cheaper than a system provided by a more mainstream security company in just a few short years. With the ability to install the system without wires and cancel the monitoring at any time without penalty, it is the ideal system for many home renters and apartment dwellers. However, it has most of what you would find in a full-featured system if you do own your home.

SimpliSafe balances your budget with a quality security system quite expertly and is well worth a try. Doing so is no-risk: the company stands behind their product with a 3-year warranty and by giving you a 60-day, no questions asked guarantee.  They will even pay for return shipping! If you’re in the market for a monitored security system, you definitely need to do your own SimpliSafe review.

Still haven’t decided?

See how their system compares to other security systems, how the Simplisafe Better Business Bureau ratings stack up to others, or read other quality security system reviews to help you make up your mind.

Appreciate our Simplisafe review? Say thanks by passing it around!

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